Company name: REF PRO PROPERTY SL.
Commercial name: Ref Property Pro
Legal form: Sociedad Limitada Unipersonal (SLU)
Registered address: Avenida Virgen del Rocío, 1 – 1, Centro de Negocios L, 29670 Marbella, Málaga, Spain
Tax ID (CIF): B249***
Commercial Register: Registro Mercantil de Málaga
Share capital: 3,000 €
Legal representative: Sergio F.
Email: contact@ref-pro-property.com

Website purpose:
This website provides information and access to a cloud-based SaaS platform for booking and property management aimed at hotels, vacation rentals, and property professionals worldwide.

REF PRO PROPERTY SL. is not responsible for misuse of the website or service interruptions caused by external technical issues.

Privacy Policy

1. Data Controller

REF PRO PROPERTY SL., Avenida Virgen del Rocío, 1 – 1, 29670 Marbella, Málaga, Spain.

2. Data Collected

We may collect:

• Name and surname

• Email address

• Company and property details

• Technical and usage data

• Any data submitted via forms or platform usage

3. Purpose of Processing

Personal data is processed to:

• Provide access to the SaaS platform

• Manage demos, accounts, and customer support

• Send service-related and commercial communications

• Improve platform functionality and user experience

4. Legal Basis

Processing is based on user consent, contractual necessity, and legitimate interest, in accordance with GDPR (EU Regulation 2016/679).

5. Data Retention

Data is retained only for the time necessary to fulfill its purpose or to comply with legal obligations.

6. Data Sharing

Data may be shared with trusted third-party providers (hosting, analytics, email services), all compliant with GDPR.

7. International Transfers

Data may be transferred outside the EU using appropriate safeguards such as Standard Contractual Clauses.

8. User Rights

Users may exercise their rights of access, rectification, erasure, restriction, portability, and objection by contacting:
contact@ref-pro-property.com

Cookies Policy

1. What Are Cookies

Cookies are small data files stored on the user’s device to ensure proper website operation and improve user experience.

2. Types of Cookies Used

• Essential cookies: required for website functionality

• Analytics cookies: measure website usage and performance

• Functional cookies: store user preferences

• Marketing cookies: used for advertising purposes (if enabled)

3. Cookie Management

Users may accept, reject, or configure cookies via the cookie banner or browser settings.

4. Third-Party Cookies

This website may use third-party tools such as Google Analytics or equivalent services.

5. Policy Updates

This policy may be updated to reflect legal or technical changes.

Hosting Provider

Hosting: Hostinger
Location: European Union